Geographies: World wide
Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.
Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.
The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.
Startup Features:
- Customer 360
- Health Score
- Customer Playbooks
- Data Platform
- Customer Success Inbox
- Revenue Management
- Customer Portals
- Lifecycle Management
- Automation
- Real-Time Alerts
- Task Management
- Onboarding
- NPS/Customer Surveys
- Filters
- Management Reporting
- CSM Team Performance
- Feature Requests
- Usage Analytics
Beta User Benefits:
- Connect all your customer data, get actionable insights, and drive customer actions.
