Geographies: World wide

Planhat offers a customer success platform built to make customer success simple. It is a powerful, beautiful, and easy to use tool that helps companies manage renewals, reduce churn, increase and identify upsell opportunities, and communicate seamlessly with team members.

We are passionate about customer success and proud to be part of the CS evolution for the past 15 years, with a team and founders who have been working in the field since before the official title of customer success came about. With all the experience and knowledge we built a solution that we love to use and one that our customers enjoy using to achieve their financial and operational goals.

Startup Features:
  • Customer 360
  • Health Score
  • Customer Playbooks
  • Data Platform
  • Customer Success Inbox
  • Revenue Management
  • Customer Portals
  • Lifecycle Management
  • Automation
  • Real-Time Alerts
  • Task Management
  • Onboarding
  • NPS/Customer Surveys
  • Filters
  • Management Reporting
  • CSM Team Performance
  • Feature Requests
  • Usage Analytics
Beta User Benefits:
  • Connect all your customer data, get actionable insights, and drive customer actions.
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Categories / Subcategories:
  • Business
Target Audience:
  • saas
  • customer service
  • crm
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