Jikoo is a simple customer interaction management platform. Customers can interact with you using Livechat or Whatsapp.
Create, assign and close tickets effortlessly. Use our No-Code flow builder to create chatbot seamlessly. Chatbots can be configured to resolve customer queries, order booking, appointment booking, meeting reminders, or any other use cases. Intelligent tags can be used to capture, structure, and bring visibility to your data.
- Whatsapp and Live chat Ticket creation
- Intelligent Tags to capture key information related to customers, tickets etc.
- Add/Share internal notes with other team members within the ticket
- No-Code flow builder to automate answer flows for any query raised by customer
- LiveChat icon on your website using our Web Widget
Beta User Benefits:
- Betafy users get 15% off for the 1st year
- Betafy users get free 30 minute customer experience benchmarking service (NPS)